Refund policy
Refunds, Returns and Cancellation Policy
Refunds, Returns, and Cancellation Policy
Refund & Return Policy
All sales are final. No refunds or returns will be issued.
For cancellations:
- Unshipped Orders: A 10% Cancellation fee applies.
- Shipped Orders: A 25% restocking fee applies.
- Once a shipping label is created, shipping fees are non-refundable. If the product was shipped free of charge due to a promotion, $40 will be deducted from the refund for shipping and handling.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect. This allows us to assess and resolve the issue promptly.
For claims regarding damaged, defective, or lost items, email Info@Nestorliquor.com with:
- A detailed description of the issue.
- Visual evidence (photos) of the damage or defect.
- A picture of the purchased items along with the box they were delivered in.
For incorrect items, email us at Info@Nestorliquor.com with proof of the error, including images of the received items and the box.
Visual evidence (photos) are required upon filing any claim to Info@Nestorliquor.com.
Gift Cards
Returns or refunds for gift cards are not accepted under any circumstances.
